Home / Rights & Programs / Access to Government Services in Amharic — Complete Guide
Access to Government Services in Amharic — Complete Guide in Tel Aviv
By law — every public body must provide services in minority languages. Guide to all government agencies offering Amharic service.
About Tel Aviv
Tel Aviv is the main draw for the second generation of Israeli-Ethiopians — academics, entrepreneurs and professionals in tech, design and law. Community activity in the city focuses on equality and combating racism, alongside a vibrant real-estate market offering a wide range of housing options.
The Right to Service in Your Language
Civil Rights Equality Law and Supreme Court rulings require public bodies to provide service to minority language speakers, including Amharic.
Government Services with Amharic
NII (BTL): Amharic-speaking agent — 08-6709709. Ministry of Aliyah: absorption centre + line — 3450. Ministry of Health: Kol LaBriut — 1-700-500-400. Maccabi: Amharic agent — 3555. Clalit: language centre — *2701.
Unknown Rights
Court proceedings: right to interpreter. Hospital: every hospital must provide a translator — request "Amharic translator." School (for your children): parents entitled to communication in understandable language.
Tip
When calling any government body, say immediately: "Amharic please" — most will transfer to a suitable agent within minutes.
📞 BTL: 08-6709709 | Ministry of Aliyah: *3450
Ethiopian community in Tel Aviv
- Community population
- ~6,000
- Share of city
- ~1.5%
- Main neighbourhoods
- שכ' הצפון, דרום תל אביב
- Community services
- ENP, HAMA, פרנץ' קיי קולה
More rights in Tel Aviv
This right in other cities
FAQ — Tel Aviv
- How many Ethiopian-Israelis live in Tel Aviv?
- The Ethiopian-Israeli community in Tel Aviv numbers approximately ~6,000 residents — around ~1.5% of the city's population. Main neighbourhoods: שכ' הצפון, דרום תל אביב.
- How do I claim Access to Government Services in Amharic — Complete Guide in Tel Aviv?
- Apply via the relevant government body in Tel Aviv. For support: ENP, HAMA, פרנץ' קיי קולה.
- What community support is available in Tel Aviv for this right?
- In Tel Aviv, the following organisations can assist with paperwork, translation and entitlement: ENP, HAMA, פרנץ' קיי קולה.
Related rights
Foreign Worker Rights — Including Undocumented Workers
Undocumented workers are entitled to minimum wage, basic working conditions and cannot be deported for filing a complaint — even if residing illegally.
Right to Legal Translation — Navigating Courts in Hebrew
Every defendant who does not have command of Hebrew is entitled to a free interpreter in all court proceedings. A constitutional right many are unaware of.
Right to an Interpreter in Court and Government Offices
Anyone who does not speak Hebrew is entitled to an interpreter in any legal proceeding — a constitutional right. Government offices (BTL, Interior Ministry, Aliyah Ministry) must also provide translation. The right is free and at state expense.
Disability Benefit for Ethiopian Immigrants — Rights and How to Apply
The BTL general-disability benefit is set by the loss-of-earning-capacity degree determined by a committee — not by the medical disability percentage. Full benefit (75%+): ₪4,711/month (from 1 Jan 2026).