Home / Rights & Programs / Access to Government Services in Amharic — Complete Guide
Access to Government Services in Amharic — Complete Guide in Lod
By law — every public body must provide services in minority languages. Guide to all government agencies offering Amharic service.
About Lod
Lod has a long-established Israeli-Ethiopian community in neighbourhoods where the community proportion is significant. In recent years the city has drawn attention due to urban-renewal plans and demographic shifts that directly affect the local real-estate market and housing options for the community.
The Right to Service in Your Language
Civil Rights Equality Law and Supreme Court rulings require public bodies to provide service to minority language speakers, including Amharic.
Government Services with Amharic
NII (BTL): Amharic-speaking agent — 08-6709709. Ministry of Aliyah: absorption centre + line — 3450. Ministry of Health: Kol LaBriut — 1-700-500-400. Maccabi: Amharic agent — 3555. Clalit: language centre — *2701.
Unknown Rights
Court proceedings: right to interpreter. Hospital: every hospital must provide a translator — request "Amharic translator." School (for your children): parents entitled to communication in understandable language.
Tip
When calling any government body, say immediately: "Amharic please" — most will transfer to a suitable agent within minutes.
📞 BTL: 08-6709709 | Ministry of Aliyah: *3450
Ethiopian community in Lod
- Community population
- ~8,000
- Share of city
- ~11%
- Main neighbourhoods
- רמת אשכול, מרכז, גנים
- Community services
- ENP, NATAL, ביה"ס אתיופי
More rights in Lod
This right in other cities
FAQ — Lod
- How many Ethiopian-Israelis live in Lod?
- The Ethiopian-Israeli community in Lod numbers approximately ~8,000 residents — around ~11% of the city's population. Main neighbourhoods: רמת אשכול, מרכז, גנים.
- How do I claim Access to Government Services in Amharic — Complete Guide in Lod?
- Apply via the relevant government body in Lod. For support: ENP, NATAL, ביה"ס אתיופי.
- What community support is available in Lod for this right?
- In Lod, the following organisations can assist with paperwork, translation and entitlement: ENP, NATAL, ביה"ס אתיופי.
Related rights
Foreign Worker Rights — Including Undocumented Workers
Undocumented workers are entitled to minimum wage, basic working conditions and cannot be deported for filing a complaint — even if residing illegally.
Right to Legal Translation — Navigating Courts in Hebrew
Every defendant who does not have command of Hebrew is entitled to a free interpreter in all court proceedings. A constitutional right many are unaware of.
Right to an Interpreter in Court and Government Offices
Anyone who does not speak Hebrew is entitled to an interpreter in any legal proceeding — a constitutional right. Government offices (BTL, Interior Ministry, Aliyah Ministry) must also provide translation. The right is free and at state expense.
Disability Benefit for Ethiopian Immigrants — Rights and How to Apply
The BTL general-disability benefit is set by the loss-of-earning-capacity degree determined by a committee — not by the medical disability percentage. Full benefit (75%+): ₪4,711/month (from 1 Jan 2026).