Immediate danger? Call 100 (police) or 118 (Ministry of Welfare — 24/7, Amharic available)

Home / Family & Support

Domestic Violence — Help and Support

Emergency contacts, shelters, and legal rights for Ethiopian women facing domestic violence in Israel.

Emergency numbers

  • משרד הרווחה — מוקד 118

    118

    The Ministry of Welfare's national domestic-violence hotline — 24/7, in Hebrew, Arabic, Russian, and Amharic. Danger assessment, shelter referrals, and treatment centres.

    Website
  • עמותת ל.א. — לאלימות נגד נשים

    *6724

    Free national helpline, 24/7, in 14 languages. A listening ear, counselling, and accompaniment until you reach a safe place.

    Website
  • Na'amat — נעמ"ת

    *9201

    Women's organisation providing shelters, legal counsel, and support for survivors of violence.

    Website
  • ERAN — קו רגשי לשעת משבר

    1201

    Anonymous emotional crisis line, 24 hours. Chat also available at eran.org.il.

    Website
  • משטרת ישראל — חירום

    100

    Police emergency number. If in immediate danger — call 100.

Information on rights and support

Domestic violence is a criminal offence in Israel — regardless of cultural background or tradition. The Prevention of Family Violence Law (1991) allows obtaining a protection order within hours. If you are in danger, call the police immediately at 100, or the Ministry of Welfare hotline at 118 (24/7, Amharic available). Research shows that women from the Ethiopian-Israeli community under-report domestic violence due to fear of community stigma and lack of awareness of their rights. Seeking help is an act of courage and responsibility — not betrayal. All referrals to support services are confidential. According to the Knesset Research and Information Center, the share of Ethiopian-origin families referred to family-violence treatment centers, and the share of Ethiopian-origin women who have stayed in shelters for abused women, are significantly higher than the community's share of the general population — a figure that underscores the importance of seeking help early, not evidence that the phenomenon itself is more common within the community. Basic rights: • Right to a protection order — can be requested at the family court or police station. The order can remove the abuser from the home. • Right to free legal representation — the Legal Aid Bureau provides free representation for women who cannot afford a lawyer. • Right to a shelter — shelters provide accommodation, psychological support, legal advice, and rehabilitation assistance. • Children with women in shelters — you may arrive with children; the shelter will care for their needs as well.

Organisations and resources

  • שירות הרווחה — פקיד סעד

    Every municipality offers welfare services. The welfare officer can help obtain a protection order.