Domestic Violence — Help and Support
Emergency contacts, shelters, and legal rights for Ethiopian women facing domestic violence in Israel.
Emergency numbers
משרד הרווחה — מוקד 118
118The Ministry of Welfare's national domestic-violence hotline — 24/7, in Hebrew, Arabic, Russian, and Amharic. Danger assessment, shelter referrals, and treatment centres.
Website ↗עמותת ל.א. — לאלימות נגד נשים
*6724Free national helpline, 24/7, in 14 languages. A listening ear, counselling, and accompaniment until you reach a safe place.
Website ↗Na'amat — נעמ"ת
*9201Women's organisation providing shelters, legal counsel, and support for survivors of violence.
Website ↗ERAN — קו רגשי לשעת משבר
1201Anonymous emotional crisis line, 24 hours. Chat also available at eran.org.il.
Website ↗משטרת ישראל — חירום
100Police emergency number. If in immediate danger — call 100.
Information on rights and support
Domestic violence is a criminal offence in Israel — regardless of cultural background or tradition. The Prevention of Family Violence Law (1991) allows obtaining a protection order within hours. If you are in danger, call the police immediately at 100, or the Ministry of Welfare hotline at 118 (24/7, Amharic available).
Research shows that women from the Ethiopian-Israeli community under-report domestic violence due to fear of community stigma and lack of awareness of their rights. Seeking help is an act of courage and responsibility — not betrayal. All referrals to support services are confidential.
According to the Knesset Research and Information Center, the share of Ethiopian-origin families referred to family-violence treatment centers, and the share of Ethiopian-origin women who have stayed in shelters for abused women, are significantly higher than the community's share of the general population — a figure that underscores the importance of seeking help early, not evidence that the phenomenon itself is more common within the community.
Basic rights:
• Right to a protection order — can be requested at the family court or police station. The order can remove the abuser from the home.
• Right to free legal representation — the Legal Aid Bureau provides free representation for women who cannot afford a lawyer.
• Right to a shelter — shelters provide accommodation, psychological support, legal advice, and rehabilitation assistance.
• Children with women in shelters — you may arrive with children; the shelter will care for their needs as well.
Organisations and resources
שירות הרווחה — פקיד סעד
Every municipality offers welfare services. The welfare officer can help obtain a protection order.