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Tebeka vs National Insurance — Rights Claims

National Insurance = the body that decides. Tebeka = the body that helps appeal. Two stages of one process.

Side A

Tebeka

Community legal aid

Side B

National Insurance Institute

Government institution

Comparison table

·TebekaNational Insurance Institute
RoleAssists insuredDecides eligibility
Contact typeWhen there's a disputeEvery time you file
CostFree for eligibleNo cost (NII pays the benefit)
Case typesAppeals, racism, police accountabilityDisability, unemployment, LTC, pension
Cycle timeAction starts within 1-2 weeksDecision within 3-9 months

Why this is "comparing" different things

It's not really a comparison — it's a clarification of roles. Community members sometimes confuse: "Tebeka decided I'm not eligible." No. National Insurance decided. Tebeka helps appeal.

Correct workflow

  1. File with National Insurance (disability, unemployment, etc.).
  2. If denied or disability % lower than expected — contact Tebeka to appeal.
  3. Tebeka will represent you at the medical committee or legal appeal. Higher win rate with representation.

What they're not

  • Tebeka doesn't pay benefits. NII does.
  • NII doesn't provide legal representation. Tebeka does.
  • Know both — but remember each role.

Related rights

Related organizations

Related terms